It network team lead (itops)

 

Technical Operation:

• Coordination and planning of the execution of all technical tasks.
• Accountability of timely delivery.
• Quality Control of the network infrastructure and technical management platforms.
• Technical review of external services and technology and contribution to technology roadmap
• Analysis, proposal and implement continuous improvement on the network infrastructure

Service Operation:

• Operational governance meetings, Focused and alignment meetings
• Incident manager (lead major incidents)
• Planning of network device maintenance
• Control and report on asset management (hardware, software, capacity management)

Management:

• Management of IT infrastructure staff (4 to 6 peoples)
• Hire and integrate new incomers
• Share group strategy, be a relay of information
• Define team objectives
• Evaluate and develop staff skills

Key activities:

• Maintain up to date IT network infrastructures and remove technical debt
• Build new infrastructure as per comited project delivery dealine (cost, delay, quality)
• Ensure a perfect market trend understanding to suggest new evolutions
• Consolidate Alten Group IT network infrastructures
• Manage shift left to on board L2 support on run and rollout activities
• Manage production request and incident within SLA comitment
• Standardize and improve infrastructure monitoring and availability

Activity follow-up:

• Manage a clean governance with your key providers and key company stakeholders
• Anticipate contract end date and renewal
• Communicate infrastructure health and key datas to your key stakeholders
• Report on IT network infrastructure and licencing costs

Finance:

• Contribuite to IT network budget
• Follow expenses and submit for arbitration decision to take

Technical Skills :

• Excellent technical knowledge of IT network infrastructure (firewall, routers, switches, Wi-Fi, network controlers, network design, and critical network protocols )
• Qualified with standard service management methods (ITIL Foundations required, addl certifications are a strong plus)
• Fluent English, experience in international and multi-cultural business environment
• 1 to 3 years in IT infrastructure service management

Degree/ years of experience required :

 

• Engineering degree/ 6 years minimum