Revenue Manager Senior (H/F)

Numéro de l'Emploi 23216456
Catégorie d'Emploi Revenue Management
Lieu Paris Cluster, 1-7 Cours Valmy, Paris La Defense, Paris, France AFFICHER SUR LA CARTE
Horaire Full-Time
Situé à distance ? N
Mutation? N
Type de Poste Management
POSITION SUMMARY
Responsible for maximizing revenue and profit associated with rooms and function space inventory across the three customer segments of transient, group and catering. The Senior Manager is a Hotel's first point of contact for revenue management support and leads weekly sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as appropriate. Performs regular and adhoc analysis. Utilizes tools and resources to ensure recommendations provided to Sales Strategy Teams are based on market conditions, comp set pricing, demand, booking pace and other relevant supporting data. Monitors daily transient and group transactions for significant changes and ensures rates and restrictions are optimized in all channels through a seasonal KDATE strategy.
COPE
This senior role is responsible for mentoring of team members; and is considered support for the Director and as such may be responsible for more complex or high-profile hotels in their portfolio, and take on additional tasks or projects as required.

EXPECTED CONTRIBUTIONS
KEY RESPONSIBILITIES:

Managing Revenue Management Priorities and Strategy

• Provides revenue management functional expertise to designated hotels.
• Leverages One Yield functionality to maximize room revenue and profit.
• Ensures full Revenue Management system and Revenue Management tool adoption to drive revenue & profit opportunities for Market / Cluster.
• Ensures sales strategies and rate restrictions are communicated, implemented and modified in line with seasonal and market fluctuations.
• Communicates proactively with properties regarding rate restrictions and strategy.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Conducts analysis required to maximize room revenue and profit.
• Analyzes reports and available information to make long term pricing recommendations with brand initiatives as a key focus.
• Develops and implements with the General Manager and Sales Strategy Team, strategies that will maintain and/or increase the hotel's RevPAR
• Provides Revenue Management expertise to their direct reports, and drive and ensure pull through of strategies for their accountable hotels.
• Critiques property performance weekly/monthly for transient, group, contract & catering segments for assigned hotels(s).
• Analyzes competitive performance through the use of market share tools and make recommendations to the hotel.
• Prepares sales strategy meeting agenda, recommendations and supporting documentation.
• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
• Prepares, communicates and critiques weekly and monthly rooms projections.
• Ensures that strategy recommendations/changes are implemented & executed in a timely manner.
• Ensures that all rates are loaded correctly and in a timely manner and selling through all relevant distribution channels.
• Assists with Group Strategy in Complex and Contract Business Evaluation. May be responsible for leading Group Scrub Meetings.
• Uses demand forecast and relevant data points to determine, implement and control selling strategies.
• Checks distribution channels for hotel positioning, placement, rate parity and information accuracy.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Responsible for accurate execution of inventory management tasks.
• Ensures compliance and participation in company promotions and eCommerce channels
• Analyzes tools and reports to identify trends, future need periods and obstacles to achieving goals.
• Executes eChannel/on-line travel agent (OTA) strategies.
• Writes monthly critiques as required for senior leadership/owners and hotel teams to review past strategy and learnings for future strategy.
• Supports and executes activation of regional or brand promotions as required.
• Promotes and protects brand equity.
• Ensures compliance with Marriott policies and procedures.
• Enforces Marriott's Best Rate Guarantee and monitors rate parity across all channels.

Building Successful Relationships

• Serves as the liaison, when necessary, between property and regional/corporate Revenue Management support.
• Develops and manages hotel level key stakeholder relationships in a proactive manner.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Drives team engagement with motivation and recognition.

Leading Discipline Team

• Supports onboarding / training of Revenue Managers / Executives.
• May be called to deputize for Director during absence.

CANDIDATE PROFILE
Education & EXPERIENCE

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.

OR
4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.


AND

• Minimum of 2 years experience in the Revenue Management discipline.

• Speak English and knowledge of French is a plus

SKILLS & KNOWLEDGE

• Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (hotel leadership teams, owners, corporate, guests, etc.).
• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
• Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
• Communicating Information Timely - Informing and/or updating the executives, peers and subordinates on relevant information in a timely manner.
• Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Intermediate Computer Skills ? Utilizing the internet for job related search and information. Intermediate or higher mastery level of Microsoft Excel
• Job Specific Computer Skills - MARSHA, Opera S&C, HPP, eFast, MRDW, MarRFP, One Yield, MS Office applications.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Mathematics - Using mathematics to solve problems. The ability to add, subtract, multiply, or divide quickly and correctly.
• Developing Others? Participate actively in the development and training of team members / peers to grow skill set and future pipeline talent.

LEADERSHIP COMPETENCIES (Blue Band)

Leadership

Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication-Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making -Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Professional Demeanor- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.

Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing-Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.

Global Mindset-Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Organizational Capability- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.

Talent Management- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Personal Expertise

Applied Learning- Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen -Understands and utilizes business information to manage everyday operations.

Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges..

Revenue Management - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.

Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.

Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek additional information and where to look to find it.

Inventory Management - The ability to manage rooms and function space restrictions and thresholds using systems or manual processes in order to maximize revenue/profit across all segments.

Computer Skills - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.

Economics and Finance - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.

Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.

Marriott International souscrit au principe de l'égalité d'accès à l'emploi.Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus.Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable.


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